Try the following steps to update the subscription status in the app when it is out of sync:
- Log out and log in to the Roomle app with your Roomle user.
- Check your active subscriptions in the iOS settings by following the instructions on https://support.apple.com/en-us/HT202039. When there is a valid subscription but it does not show up in the Roomle app:
- Press use the "Restore purchase" button in the Roomle app subscription overlay window. You will have to allow access to the iTunes store with your app store user during this process.